Privacy Policy

1. Introduction

Welcome to cbb44 (referred to as "we", "us", or "our"). This Privacy Policy explains how cbb44 collects, uses, discloses, and safeguards the personal information of players and visitors who access our online casino and sports betting platform at https://cbb44.bet. We are committed to maintaining the highest standards of data privacy for every user across Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By creating an account or using the cbb44 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. This policy applies to all cbb44 services, including cricket betting, live casino, slots, crash games, and any promotional features made available to players in Bangladesh. If you do not agree with any part of this policy, please discontinue use of the platform.

2. Information We Collect

cbb44 collects several categories of personal information to operate the platform effectively, comply with responsible gaming obligations, and deliver a secure gambling environment for players in Bangladesh. The categories of information we collect are as follows:

Account Registration Data

• Full name and date of birth (to verify you are aged 21 or above, as required for all cbb44 players).
• Email address and mobile phone number, which serve as primary contact and login identifiers.
• Preferred username and encrypted password credential.
• Residential district or city within Bangladesh (e.g., Dhaka, Sylhet, Chittagong) for localisation and compliance purposes.

Financial and Transaction Data

• Payment method details including bKash, Nagad, Rocket, and Upay mobile wallet identifiers (partial numbers only; we do not store full wallet credentials).
• Deposit and withdrawal transaction history, including amounts in BDT (Bangladeshi Taka ৳) and timestamps in Bangladesh Standard Time (BST, UTC+6).
• Bonus claims, promotional credits, and wagering activity records.

Technical and Usage Data

• IP address, device type, operating system version, and mobile browser information collected automatically upon each visit.
• Session logs including pages visited, games played (slots, crash games, cricket betting, live casino), and duration of each session.
• Cookies and similar tracking identifiers as described in the Cookies section below.

3. How We Use Your Information

cbb44 uses the information we collect for the following legitimate purposes, all of which are necessary to operate a safe and enjoyable online casino and sports betting service for players in Bangladesh:

• Account management and identity verification, including confirming that all players are aged 21 or above as mandated by responsible gaming standards.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment methods.
• Delivering and improving our games and services, including cricket betting markets, BPL and T20 World Cup odds, live casino tables, and slot game catalogues.
• Sending account notifications, security alerts, transaction confirmations, and promotional communications (only where you have opted in).
• Fraud prevention, anti-money laundering (AML) compliance, and detection of irregular betting patterns or suspicious account activity.
• Responsible gaming monitoring, including analysis of session patterns to identify players who may benefit from support tools such as deposit limits or self-exclusion.

4. Payment Data and Mobile Wallet Security

cbb44 supports instant deposits and withdrawals through bKash, Nagad, Rocket, and Upay — the most widely used mobile financial services in Bangladesh. When you initiate a payment transaction, cbb44 records only the partial wallet identifier, the transaction reference number, the amount in BDT, and the timestamp. We do not store your full bKash PIN, Nagad PIN, or any equivalent secret credential. Payment processing infrastructure is operated by the respective payment providers under their own security frameworks.

Transaction records are retained for a period consistent with our legal and operational obligations, typically five (5) years from the date of each transaction, in accordance with standard financial record-keeping practices applicable in Bangladesh. Players disputing a transaction should contact our support team at [email protected] with their registered mobile number and transaction reference.

5. Sharing of Information

cbb44 treats your personal data with strict confidentiality and does not share it with third parties except in the following limited circumstances:

• Service providers: We engage trusted technical service providers — such as hosting, database management, and fraud detection specialists — who process data solely on our behalf and under strict confidentiality agreements. They are prohibited from using your data for any independent purpose.
• Legal obligations: We may disclose personal data if required by applicable law, court order, regulatory authority, or any lawful request by competent governmental authority, to the minimum extent necessary to fulfil that obligation.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of cbb44's assets, player data may be transferred to the successor entity, which will be bound by this Privacy Policy or an equivalent standard.

6. Cookies and Tracking Technologies

cbb44 uses cookies and similar lightweight tracking technologies to improve the usability of our platform and ensure a smooth experience on mobile devices — the primary way most Bangladeshi players access the site. Cookies are small text files placed on your device. We use the following types:

• Essential cookies: Required for core functions such as maintaining your login session, remembering your preferred language, and securing account interactions. These cannot be disabled without disrupting the platform.
• Analytics cookies: Help us understand aggregate patterns of how players navigate the site — which game categories are most popular, which pages perform well on Bangladesh mobile networks — so we can make informed improvements.
• Preference cookies: Store settings such as language selection (English or Bengali) and preferred game filters so your experience is consistent across sessions.

You may manage or disable non-essential cookies through your mobile browser settings at any time. Please note that disabling essential cookies may prevent you from logging in or using certain platform features. cbb44 does not use advertising or cross-site tracking cookies.

7. Data Retention

cbb44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The general retention schedules we apply are as follows: active account data is retained for the lifetime of your account; transaction and financial records are retained for a minimum of five (5) years following the closure of your account; and technical logs (session data, IP addresses) are retained for a rolling period of up to twelve (12) months.

When data is no longer required, cbb44 will securely delete or anonymise it so that it can nolonger identify you as an individual. Deletion requests submitted by you will be processed within thirty (30) days, subject to any legal hold obligations that may temporarily prevent deletion.

8. Security Measures

cbb44 employs a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Security measures in place include SSL/TLS encryption for all data transmitted between your device and our servers, AES-256 encryption for sensitive data stored at rest, multi-factor authentication options for player accounts, strict role-based access controls limiting which staff members can access account data, and regular security audits and penetration testing of platform infrastructure.

While cbb44 takes all reasonable and industry-standard steps to protect your data, no method of transmission over the internet or electronic storage is completely infallible. We encourage players to use a strong, unique password for their cbb44 account, enable two-factor authentication where available, and immediately notify our support team if they suspect any unauthorised access to their account.

9. Your Data Rights

As a cbb44 player, you have the following rights with respect to your personal data held by us. To exercise any of these rights, please contact our support team at [email protected] from your registered email address:

• Right of access: You may request a copy of all personal data cbb44 holds about you, including your account details, transaction history, and session logs.
• Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right of erasure: Subject to our legal retention obligations, you may request the deletion of your personal data. We will action such requests within thirty (30) days and confirm completion in writing.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such a request, cbb44 will cease all marketing communications to you immediately.
• Right to data portability: Where technically feasible, you may request that cbb44 provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

All data rights requests are processed free of charge. cbb44 will verify your identity before actioning any request to prevent unauthorised disclosure or modification of another person's data.

10. Protection of Minors

cbb44 is strictly an adult platform. All players must be aged 21 or above to register and use the cbb44 platform in Bangladesh. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a user under 21 has provided personal data or created an account in breach of this restriction, we will immediately suspend the account, delete all associated data, and reverse any financial transactions where possible. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms. If you believe a minor has registered on cbb44, please contact [email protected] immediately.

11. Third-Party Links

The cbb44 platform does not contain links to external third-party websites. However, certain payment provider interfaces (such as the bKash or Nagad payment gateway screens) may be operated by those providers under their own privacy policies and terms. cbb44 is not responsible for the privacy practices of third-party payment processors once you leave our platform environment to complete a transaction. We recommend reviewing the privacy policy of any payment service you use.

12. Changes to This Privacy Policy

cbb44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will update the Effective Date at the top of this document and, where appropriate, notify registered players by email or in-platform notification.

Your continued use of the cbb44 platform after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the platform and may request account closure by contacting our support team. We recommend checking this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by cbb44, please contact our dedicated data support team. We aim to respond to all privacy-related enquiries within two (2) business days during Bangladesh Standard Time (BST, UTC+6) working hours.